TixAR
PRIVACY POLICY
TRINTIX INFOTECH LLP is the owner and operator of the Website tixar.in and the Platform TixAR. We are committed to safeguarding your privacy and take our data protection responsibilities seriously.
This Privacy Policy (“Policy”) is published in accordance with:
Section 43A of the Information Technology Act, 2000 (“IT Act”)
Rule 4 of the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011 (“SPDI Rules”) &
Rule 3(1) of the Information Technology (Intermediaries Guidelines) Rules, 2011.
This Policy outlines the following in relation to the information we collect through our Platform:
The types of information we collect
How we collect and utilize that information
How you can selectively provide information, and how you can access or update it &
How we process, share, and protect your information.
General
The Platform is owned and managed by TRINTIX INFOTECH LLP (“We” or “Us” or “Our”), a information technology company engaged in virtual try-on services of various wearables with our offices located in Ahmedabad, Gujarat, India. Privacy Policy applies to all current and former users accessing or using Our Platform, or otherwise engaging with us through email or other means (collectively, “You” or “Your”).
By accessing or using Our Platform, or by voluntarily providing Us with Your information, You confirm that You have the legal capacity to enter into a binding contract and have read, understood, and agreed to the practices and policies outlined in this Privacy Policy.
You hereby provide Your consent to Our collection, use, sharing, and disclosure of Your information as described in this Privacy Policy.
We reserve the right to modify, add to, or delete portions of this Privacy Policy at any time. Your continued access to or use of the Platform will constitute Your acceptance of such changes. If at any time You do not agree with this Privacy Policy, in whole or in part, You must immediately cease accessing or using the Platform and refrain from providing Us with any information.
Formulation of Information Collected
We reserve the right to collect information that You provide with Your informed consent at Our offline premises and when You use Our Website tixar.in or Platform TixAR.
To access Our Platform, You may be required to provide Us with certain details, including but not limited to Your name, email address, mobile number, the company or organization You represent, Your title, designation, and physical address (collectively, “User Information”).
We may also collect User Information during both online and offline meetings with TIXAR. You agree and acknowledge that such information is collected solely for limited, specific purposes.
You further consent to Our temporary collection of this information for the aforementioned purposes.
Type of user information we may collect includes;
User Information: This includes your name, email address, phone number, company details, and other information you provide when creating an account, purchasing products, or participating in events like webinars.
Demographic Information: Non-unique details such as age, gender, and location.
Behavioral Information: Data about your interaction with our Platform, including usage statistics, IP address, browser type, and the parts of the Platform you access.
The Information Technology Act, 2000 (“IT Act”) and the Sensitive Personal Data or Information (SPDI) Rules govern the collection, use, retention, and disclosure of personal information. Under the SPDI Rules, "Personal Information" is defined as any information that relates to a natural person and, either directly or indirectly, in combination with other information available or likely to be available to a body corporate, is capable of identifying that individual.
The SPDI Rules further define “Sensitive Personal Data or Information” (“SPDI”) of a person as Personal Information about that person relating to: passwords; financial information such as details of bank accounts, credit cards, debit cards or other payment instruments; physical, physiological and mental health condition; sexual orientation; medical records and history; biometric information; any detail relating to the above categories, as specified in this paragraph, as provided to the body corporate for providing services; and any of the information received under the above categories, as specified in this paragraph, by a body corporate for processing, stored or processed under lawful contract or otherwise.
We understand that any Personal Information You provide to Us is given voluntarily. The collection, use, and disclosure of Personal Information requires Your express consent, unless there are other legal grounds allowing Us to collect such information as outlined in this Privacy Policy. By accessing or using the Platform or providing Us with Your Personal Information, You consent to Our collection, use, retention, transfer, and disclosure of that information in accordance with this Privacy Policy.
In the event of a change in the applicable data protection laws in India, You expressly consent to Our continued collection, storage, and use of Your Personal Information to the extent permitted by such laws. We may reach out to You for additional consents or approvals as required under any amended laws. If You choose not to provide the necessary consents, We may be unable to continue providing You access to the Platform.
You have the right to withhold or withdraw any Personal Information. However, if You do so, we may not be able to provide You access to the Platform or any related services that rely on the processing of such information.
Use of your personal information
We use information to contact you: We might use the information you provide to contact you for confirmation of a purchase on our website or for other promotional purposes.
We use information to respond to your requests or questions. We might use your information to confirm your registration for an event or contest.
We use information to improve our products and services. We might use your information to customize your experience with us. This could include displaying content based upon your preferences.
We use information to look at market trends and customer interests. We may use your information to make our website and products better. We may combine information we get from you with information about you we get from third parties.
We use information for security purposes. We may use information to protect our company, our customers, or our websites.
We use information for marketing purposes. We might send you information about special promotions or offers. We might also tell you about new features or products in our virtual try on services. These might be our own offers or products, or third-party offers or products we think you might find interesting. Or, for example, if you use our services, we will take feedback and post it our website or our digital platforms.
We use information to send you transactional communications. We might send you emails or SMS about your purchased services at our website for providing you receipts of the same.
If You wish to opt out of receiving communications regarding the Platform or any regulatory updates from Us, You may do so by emailing Us at info@tixar.in .
Additionally, we may utilize social media platforms such as LinkedIn, Twitter, and Facebook. If You connect with Us through any of these services, your engagement will be subject to the respective terms of service and privacy policy of the relevant social media platform. We recommend reviewing these policies before connecting with Us.
Sharing of Information with Third Parties
We do not sell or rent your personal information to third parties. However, we may share your information in the following situations:
Service Providers: We may share your information with trusted third-party service providers who assist us in operating our services, conducting our business, or servicing you (e.g., payment processors, data analysis providers, and customer support). While these third parties are expected to maintain confidentiality, we do not guarantee their compliance with any confidentiality agreements or policies.
Legal Compliance: We may disclose your information to comply with applicable laws, regulations, or legal requests, or to protect the rights, property, or safety of our company, users, or others. Additionally, our service may contain links to third-party websites. We do not endorse or assume any responsibility for the content or privacy practices of these external sites. We recommend that you review the disclosure and privacy policies of any third-party websites you visit, as they may have their own policies regarding the collection, use, and sharing of your information.
Liability of Third Parties
While we strive to work with reputable third-party service providers, we are not responsible for the privacy practices of these parties. Specifically;
Limited Liability: We do not assume any liability for the actions or inactions of third parties who may have access to your information through our services. It is advisable to review the privacy policies of these third parties to understand their data practices.
Indemnification: You agree to indemnify and hold harmless our company from any claims, damages, or liabilities arising from your interactions with third-party services or from the unauthorized access or use of your information by such parties.
User Rights Regarding Personal Information
You may review, correct, update, or change your Personal Information on the Platform by contacting us at info@tixar.in .
You may also request the deletion of your Personal Information, and we will process such requests within a reasonable timeframe, unless we are required to retain certain information for legal purposes.
If you choose to delete your Personal Information or modify it in a way that cannot be verified by us, or that results in inaccuracies, we may be unable to provide you with access to our Platform. Such deletion or modification may be interpreted as a request to discontinue access to our services.
We reserve the right to verify and authenticate your identity and Personal Information to ensure the accurate delivery of services through the Platform.
Access to, correction, updating, or deletion of your Personal Information may be denied or limited if it infringes on the rights of others and/or is not permitted by applicable law.
Security of Information
We prioritize the security of your Personal Information and employ a range of technical, administrative, and physical safeguards designed to protect your data from unauthorized access, use, or disclosure. Despite these efforts, please be aware that no security measures are perfect or impenetrable. We regularly review and update our security practices to address new challenges and enhance our protective measures. However, by using our services, you acknowledge that you understand the inherent risks associated with data transmission and storage and agree that we are not liable for any unauthorized access to or use of your Personal Information.
Retention of Information
We will retain your Personal Information only for as long as necessary to fulfill the purposes for which it was collected, including any legal, regulatory, or operational requirements. Upon expiration of the retention period, we will securely delete or anonymize your data in accordance with applicable laws and regulations. However, certain information may be retained longer if necessary to comply with legal obligations, resolve disputes, or enforce our agreements.
Disclaimer of Liability
While we strive to provide accurate and up-to-date information and services through our Platform, we do not guarantee that all aspects of our services will be free from errors or interruptions. Additionally, please be aware that, despite our efforts to maintain your privacy, not all information can be kept private. We may be required to disclose certain information in response to legal requests, regulatory requirements, or as otherwise permitted by law. We disclaim all warranties, express or implied, regarding the accuracy, reliability, or availability of our services and your Personal Information. Under no circumstances shall we be liable for any direct, indirect, incidental, or consequential damages arising from your use or inability to use our services, or for any errors or omissions in the information provided.
Indemnity
You agree to indemnify, defend, and hold harmless our company, its affiliates, officers, directors, employees, and agents from and against any claims, liabilities, damages, losses, costs, and expenses, including reasonable attorney’s fees, arising out of or in connection with your use of our services, any violation of this Privacy Policy, or any infringement of the rights of any third party. This indemnity obligation shall survive the termination of your use of our services.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any significant changes by posting the new Privacy Policy on our website and updating the effective date at the top of this policy. We encourage you to review this Privacy Policy periodically to stay informed about our practices.
Your Consent
By using our services, you consent to the collection, use, and sharing of your information as described in this Privacy Policy.
Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our handling of your Personal Data, please do not hesitate to contact us:
Email: info@tixar.in
Your trust is important to us, and we are committed to protecting your privacy.
Effective Date
This Privacy Policy is effective as of 28-09-2024.
TRINTIX INFOTECH LLP